Customer Testimonials

Cassandra Radon (clients) First Time Home Buyer

Ingrid was very helpful in the application process and was thorough in her explanations.  As a first time buyer I had many questions - I  didn't know what I didn't know!  But, Ingrid guided me through the process and helped me to achieve homeownership with a fabulous low rate, down payment assistance and even the coveted MCC - which will pay a portion of my income taxes for every year that I own this home!  Her level of communication was excellent.  Can you tell that I'm very, very happy?! My home purchase although not without "hick ups" was a great experience.  I will definately refer Ingrid to my friends and co-workers.(Already have) Thank you, Ingrid, for making it as easy as it could be.  I felt like you truely had my best interest at heart!

David & Judith  (clients) First Time Home Buyers

Top Qualities: Excellent Communication; Very Knowledgable

Ingrid made the application process quick and easy and understandable even though there was much to cover. Judith and I could easily understand the process and the steps. We found the communication excellent.  We were kept in the loop every. Always receiving notifications when things were happening.  Judith and I are extremely happy with our closing.  Ingrid went above and beyond on more than one occasion when things went "sideways" with the FHA condo approval.  We will absolutely refer our friends and associates to Ingrid for home loan financing. Thanks again... David

Matthew & Jennifer  (clients)  First Time Home Buyers

Top Qualities: Very Knowledgable, Very involved; very communicative

The application process went very smooth and Ingrid helped to walk me through the process step by step so I could understand everything. She is VERY communicative, very detailed, kept me very well informed, and was always quick to respond to any issues or questions. Unfortunately I was disappointed and not happy with my closing. I didn't close until more than 3 weeks after my originally scheduled closing date which was very scary and very frustrating. I do not blame Ingrid for this however and she helped to find me a comparable program and get me to that finish line.  Yes, I would definitely refer Ingrid.

Steven and Emely  (clients)  First Time Home Buyers

Top Qualities: Communication, Encouragement

Happy Friday. We did get the keys yesterday! First and foremost, Emely and I will like to thank you for your help and patience in the pursuit of our new home. We know it was a giant obstacle to overcome this process, but thanks a lot very much for sticking with us from the start to get through which we thought was impossible, but we got it done, finally. Emely and I couldn't be much happier than ever so it is an absolute thrill in living in our new home. Once again, thank you so much for everything you've done for us on our home purchase. Regards, Steven & Emely

Francisco and Valerie  (clients) First Time Home Buyers

Top Qualities: Communication, Knowledge,

I am so thankful for the hard work and extra efforts that were made by Ingrid. I was extremely satisfied with all aspects of the home buying process. Your knowledge in all areas was extremely helpful during the process. We were expecting this process to be stressful and were a little afraid of going through the process at first but with the continued support of Ingrid, the whole deal was a pleasant one. Thank you so much for all your hard work. Our family will always be grateful for you.  We will recommend you to anyone we know that wants to buy.

.Andrew and Anshu (clients) First Time Home Buyers

Top Qualities: Communication; Knowledgeable

We have tried to buy a couple of times, but never got past the loan application.  Ingrid explained and helped us every step of the way.  She found two down payment assistance programs to help us buy and introduced us to the MCC program where we will receive an extra IRS credit every year.  Evidently, this helped us to qualify by reducing our ratios. -We have learned a lot! Thank you Ingrid.  Andrew's brother will be buying later this year... and he will work with you, too!  You are the best!

Paul and Amanda  (Client) First time home buyers.

Top Qualities: Integrity; Communication

Nothing better could have been done. Ingrid Pierson was AMAZING. I wish that she could have been my real estate agent as well. She was patient and informative. She explained and re-explained everything, and she answered EVERY question that I had to the best of her ability. I could not have asked for a better Loan Officer! Thank you!  We are very satisfied with your service. Thank you.

Donnie Sabater 

(client,) Donnie hired Ingrid to refinance his home. Payment went down $260 per month on a ZERO cost Streamline refinance:

Top Qualities: Integrity; Communication

"Dear Ingrid,  Thank you very much! I am very happy because it will be easier for me to make my monthly payments now... and I'll be saving money... and for the cash I saved at closing.  The Escrow account refund will help me buy the things I need.  God Bless you and your family.  Donnie Sabater:)"

Drew Johnson 

(client) 1st time buyer Bought condo using Down Payment Assistance

Top Qualities: Excellent explanation of programs; Knowledge, Communication

"Thank you, Ingrid.  Without your help and advice over the last year to help me prepare for my first home purchase - I would not now own this great condo in Rocklin!  Not only did you provide and pull together all the documentation for one down payment assistance program - but also you made the submission to the City of Rocklin a snap for me - even accompanying me to the Rocklin Housing application meeting to understand the City Silent 2nd and also the Builder silent 2nd.  I was so glad that you were with me at escrow since the escrow officer had just changed and 1/2 the required paperwork was not ready or available.  You stayed the extra 45 minutes while escrow contacted the builder for the seller's information and my closing was done on time, no surprises... except that I needed less cash to close! Wow,  I was thrilled!- Am still thrilled and have referred two of my friends to you already, and will continue to refer you.  Thank, you again."

Michael Ward   (client) Realtor Referral for a VA home loan purchase. (Bought Short Sale Property)

Top Qualities: Outstanding, knowledge and communication.

"The biggest thing --I never felt pressured to get the loan (much appreciated), and I never felt abandoned throughout the process, even though the seller's agent tried to sabotage the deal so that he could bring in his own cash buyer.  Ingrid  had thorough documentation of the entire process, and an excellent grasp of the requirements of a VA loan, which ultimately forced the agent to "play by the rules".  Needless to say, I'm very happy with my closing (Ingrid was at the signing) and I plan on referring my brother to Ingrid when he makes his move back to California. 

Steve & Cindy Bickel   (clients) Referred by their son to finance an investment "fliP" property. Galt, CA

Top Qualities:  Excellent communicator and problem solver.

"This was our first investment property and loans were few and far between for that tyoe of purchase. Ingrid looked everywhere and even with the new regulations in effect she was able to find us an excellent loan with a very low interest rate. She was able to meet our very tight closing schedule and kept us updated on a daily basis. Her excellent communication skills and vast knowledge of the loan industry was more than we could have ever hoped for. She was very supportive in all areas and she does what she says she will do in every aspect and in a timely manner. Her problem solving and anticipation skills are the greatest. We cannot say enough about how we felt-she looked out for our interests every step of the way. You can be sure we will and already have referred our friends and family to her for any home loans they may need. A big 'Thank You' to Ingrid Pierson." 

Brian and Heidi Newman  (repeat clients)  Heidi & Brian hired Ingrid to refinance their home for home to take advantage of a 1% reduction in interest rate and to finance home improvements.  CA foothills

Top Qualities:  Outstanding Personal Service!

"The application process was 'fantastic'- easy. loan explanation was superb, Involvement - ever-present, all communication was timely.  We were very happy with the level of service received during our transaction.  We will be referring Ingrid where and when we can!." 

Holger and Corinne Fuerst  (repeat clients)  Holger and Corinne hired Ingrid to finance the purchase of their new home in Granite Bay CA.  These customers are seasoned home owners with business and practical experience within the real estate/home building industry.

Top qualities; Knowledge - Very Good/Thorough;Excellent Communication; Perfect Involvement

"We really appreciate Ingrid's help in having made this a 'super smooth' transaction, especially considering that this happened over Christmas AND New Year's!  We met our 30 day closing date.  The application process was easy/perfect, the program explanation and cash to close was 'right on the money'!  We are 100% happy with our closing experience and are happy to refer our friends and family to VITEK Mortgage - especially Ingrid Pierson. (Actually, we already have.)  Our purchase and loan could not have gone any better!" 

Le Nguyen  (client)  Le and her husband hired Ingrid to finance the purchase of several investment properties.  The transactions were more complex since the number of financed properties exceeded five.

Top qualities; Knowledgable; Good Consistent Communication; Very Involved

"We were happy with the entire process.  Online application, communication throughout -we preferred e mail.  We met Ingrid when signing closing documents in our home.  We will be working with Ingrid again for our next purchase and will definitely refer her to our friends and family members.  Thank you for such excellent service."

 Yvette Gwinnup (client) Yvette hired Ingrid for the purchase of her first home a Roseville condo an REO.

Top qualities; Knowledgable, Excellent Communicator, Passionate about her clients.

"I found Ingrid to be passionate about her clients. This started with the introduction to my Realtor, Andrew Harlow who went out of his way to assist me with my special needs.  Then Ingrid introduced me to a builder who could deliver a remodel working with the FHA 203 rehab loan.  She convinced the REO bank to sign the required paperwork so that I could get an MCC credit to save me thousands in tax dollars over the life of my loan.  Without Ingrid's constant communication and explanations I wouldn't have made it through the process. I'm delighted to have found not just an excellent lender, but a now good friend."

Dwight Johnson  (client)  Dwight hired Ingrid for his first home a VA purchase

Top Qualities; Very knowledgable, Very involved. Thorough

"Overall, I was very satisfied and will definitely refer Ingrid. She was very thorough and really took time to explain the process and VA loan requirements.  It is obvious that Ingrid has been in the business for a while since she knows what she is doing. "

David Morford & Meredith Baker (clients) Dave & Meredith hired Ingrid for the purchase of their first home; a bay area condo Short Sale.

Top qualities: Extensive knowledge, Communication - Great! was fast, informative, consistent, just right!

"It was great working with someone with experience and the agility to deal with new things that came up. Ingrid was very accommodating to our schedule and distance didn't make a difference. We will absolutely refer you to family and friends. We are very happy with the service you provided. - Superior service in all aspects- thank you for your help."

Christie & Jason Moore  (clients) Christie and Jason hired Ingrid for the purchase of their 1st home an REO condo in Southern CA.

Top qualities: Excellent communication and explanation style. Patience, Knowledgable, Supportive, Responsive, on top of everything.

"Ingrid knows her 'stuff'... This made the process go smoothly she was always there to answer any questions helping in every way. We were Ecstatic with our closing, She helped us close on a very tight schedule and was the one to get things done so we could meet the closing date and move into our new home. We will definitely refer you to anyone. Thanks again for everything and helping us get our beautiful home!"

Kristen Michaelis  (client) Kristen hired Ingrid to buy her first home an REO in Roseville using an FHA203kStreamline loan program to tile kitchen & baths, re-floor and install all new appliances.

Top Qualities: Knowledge- Extensive, Explanation Great! Involvement - "perfect".

"I was so fortunate to have had Ingrid helping me through this process! She made me feel so comfortable while taking this big step. I absolutely love my home and couldn't have done it without you! I will (and have already) refer you. I am a very happy customer and know my friends will be as well. Thanks so much!"

Jim Bayless (client) Jim hired Ingrid in 2002 and hired her more than once. Top qualities: Personable, Expert, High Integrity

"Ingrid works very well with homebuyers, sales agents, homebuilders and her lending team to understand and address everyone's needs. She provides every homebuyer the best financing solutions available for their unique situation. Ingrid is hardworking, trustworthy, dependable and reliable, and does an outstanding job of handling delicate matters that require discretion. Once Ingrid has approved a buyer, we know that their loan will fund on schedule!" January 22, 2009

Deanne Green (client) Deanne hired Ingrid as a Mortgage Broker/Advisor in 2006 and hired her more than once

Top qualities: Personable, Expert, High Integrity "Ingrid is very knowledgable about the mortgage industry.

I found her advice and direction very helpful in making financial decisions." May 13, 2008

Mary Tyler (client) Mary hired Ingrid with the purchase of her 1st home in 2007.

Top qualities: Expert, Communicator, High Integrity "Ingrid really guided me for my first home purchase. She helped me choose the right program and get the best combination in seller credit and down payment assistance to keep my closing cash investment low and my payments affordable. Thank you, Ingrid!"November 2007

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Professional Testimonials

Christopher Brown, MIRM, CSP,   Director, New Home Star

Top qualities: Great Results, Expert, On Time

“I have worked with Ingrid on many deals over the years. She has referred business to me and I have done the same to her. She will always give you the honest answer, whether you want to hear it or not. This is so refreshing when you know if you have a viable deal or not right up front. I can't say enough wonderful things about Ingrid. She is a wonderful person to work with and always gets deals done as promised.” October 5, 2010 Christopher origionally hired Ingrid in 2004

Janice Sutcliffe,  PacWest; Vicarra of Rocklin, Sales Counselor (Business Partner) Rocklin CA

Top Qualities: Excellent Communication, Excellent Problem Solving, Excellent timing

I knew Ingrid from my Dunmore Home days and welcomed working with Ingrid again.  Her communication throughout the loan process and flow is excellent and the timing for closings comes through (even for tough transactions.)  What I like best is that I know I can count on what I hear.  When possible, I will definitely refer Ingrid and VITEK Mortgage.  Experience, products and delivery I can count on as well as happy customers... I couldn't ask for more.

Kerri Derobertis, Old Republic Title & Escrow Services (Business Partner)  Auburn CA

Top Qualities: Excellent Communication, Excellent Timing

Ingrid kept us and her clients informed during the whole process.  She was on top of everything-anxious to serve her clients and work with everyone to ensure a smooth transaction.  We appreciate Ingrid's calls & emails to be ready for each step- fee request, docs, signing times.  She was ahead of everything. Were the customers happy?- Absolutely!  They had been very happy with her service and professionalism years ago and called her for this transaction.  I will certainly refer Ingrid, when I have an opportunity.  She is a true professional.  Ingrid has the right balance of knowledge, professionalism, together with a caring, positive friendly personality.  Ingrid, you have been a joy to work with. Additionally, I have had the opportunity to work with VITEK teams for years.  The doc drawers, underwriters, and the awesome funders help make the whole process smooth.  If you are considering VITEK ... you won't go wrong.

Janet Thompson (Business Partner)  Aliso Viejo, CA  Realtor Southern CA

Top Qualities: Problem Solving-Excellent, Communication Excellent, Timing Excellent

Ingrid is always on top of the transaction. She is knowledgeable, efficient, timely, and yet very patient and understanding with the clients. She goes out of her way to make sure the clients questions are all answered and they feel comfortable with the transaction. I hope to work with Ingrid again, and again! Ingrid and VITEK Mortgage a great combination. (Ingrid was refered to me by my customer.)

Holly Brickner, Lyon Real Estate

You have done an AWESOME job!! I LOVE VITEK!!!

Cathy Rutter Old Republic Title & Escrow Services (Business Partner)  Roseville CA

Top qualities: Communication, Timing, Problem Solving... Wonderful in all categories.

Ingrid & I have worked together for years.She follows her transactions very closely. Ingrid's communication skills keep her customers informed so that they know what to expect with their loan.  Ingrid's transactions are on the dollar... and on time. I look forward to a continued working relationship with Ingrid and her customers.

Tracy Van Curler  (business partner)  Elk Grove area Realtor                                                            Top Qualities: Problem Solving, Great Communication, Excellent Timing

It was a pleasure working with Ingrid!  I will absolutely work with her again if I have any say on the matter.  She was a delight to do business with.  She is a wonderful problem solver and my clients appreciated all her hard work.  Nothing is easy in this market - even when you have a "perfect" buyer.  I was grateful that Ingrid had such excellent problem solving skills.  Thank you, again! - and I have already referred you to another realtor needing an excellent "hands on" reachable lender.  October 2,2009

Andrew Harlow  (business partner)
Andrew hired Ingrid as a Mortgage Consultant in 1994 and hired her more than once                          Top qualities: Great Results, Expert, High Integrity

Corinne Fuerst  Escrow Manager, Lakemont Homes Inc. (business partner)

"Whether your relations with Ingrid are business or personal, Ingrid is extremely detail-oriented, always offers great customer service, and she knows the lending industry inside out...Better yet, she does not give up easily and has the customer's needs and best interests in mind at all times. I highly recommend Ingrid." January 28, 2009

Jim Bayless Treasure Homes, New Home Builder; (business partner)  Jim hired Ingrid in 2002 and hired her more than once.  Top qualities: Personable, Expert, High Integrity

"Ingrid works very well with homebuyers, sales agents, homebuilders and her lending team to understand and address everyone's needs. She provides every homebuyer the best financing solutions available for their unique situation. Ingrid is hardworking, trustworthy, dependable and reliable, and does an outstanding job of handling delicate matters that require discretion. Once Ingrid has approved a buyer, we know that their loan will fund on schedule!" January 22, 2009

April Rosenstiel, Community Development Specialist, Mercy Housing (business partner)
"I worked with Ingrid helping clients apply for Down payment Assistance in conjuction with their first loans. Ingrid stood out as knowledgeable and on top of her transactions, which as an underwriter for various DPA programs is refreshing. I highly recommend her." January 23, 2009

Kim Morford, Sr. Mortgage Consultant, 1st Americas Choice Mortgage (colleague) reported to Ingrid

"Ingrid is a dedicated mortgage professional of the highest integrity. Having worked with her for several years, I've seen the thoughtful way in which she diligently manages her clients needs and challenges, while keeping the timeline of the transaction on track. She is an excellent marketer, communicator and problem solver. Treating everyone involved each day in the business with both decency and respect, makes it a pleasure to recommend her services to anyone." January 23, 2009

Bridget Powers, Builder Commercial Sales, Old Republic Title Company (business partner) "Ingrid is a dedicated person who works hard on making dreams come true for people looking to purchase a home. Her volunteer activities with the BIA have brought us together to work on great causes within the building industry. It has always been a pleasure to work with Ingrid and I would recommend her to anyone who is looking to purchase a home, or for any of your banking needs." August 13, 2008

Danh Nguyen, Marketing Representative, National Homebuyers Fund, Inc. (business partner)  "Ingrid is a customer service oriented manager, who's primary goal is to provide the best service to her clients. Her industry knowledge and continued desired to remain current with market trends makes her a great asset to any company she works for." May 13, 2008

Mark Bell, Owner, Farmers Insurance (business partner)  "Ingrid is a very professional and personal Mortgage Broker who always has her clients interests first. She is both very personal and detail minded as well. She will help her clients through every step in the Mortgage process and explain everything along the way. I would recommend her to both clients and personal associates." May 13, 2008

John Orr, President/CEO, North State BIA (business partner)  "I have known Ingrid for a number of years through her involvement with the organization I manage, the North State Building Industry Association. She is someone I have great respect for, as a person of integrity and dedication. She is a "big picture" person, but one who also sees to the details, to ensure that the job gets done and done well. Ingrid is a professional and a caring person who would be an asset to any company." May 19, 2008

Chris Pollacchi , Sales Associate, Dunmore Homes (business partner)
"Ingrid is exceptionally talented in the mortgage field and is a pleasure to work with. She cares for her clients interests first and foremost, providing them with the highest service and integrity. I can whole heartedly recommend Ingrid's services." May 12, 2008 

Shyla Stahl, Branch Manager, CTX Mortgage (colleague) "Ingrid was one of the best employees I have ever had the pleasure of working with. She exhibits excellent leadership qualities including, but not limited to, Core Values, Empowerment, Customer Focus, Vision and Strategic Direction. Ingrid has a clear understanding of goals and objectives and how they will help achieve any organization's vision. Her verbal and written communication skills are exceptional. Ingrid's personal charisma and enthusiasm inspires others. I highly recommend Ingrid Pierson for any Sales or Management Position within the Mortgage Industry. Shyla Stahl" May 27, 2008

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